Ms. Sundaram provides the overall leadership and direction to OnlyLink Business Solutions LLC. She is also a member of the International Association Microsoft Channel partner group ( www.iamcp.org ) in St. Louis and is a member of the US board. Ms. Sundaram holds a Master’s in Information Systems from the University of Missouri, USA, and studied Post-Graduation in Operations Research from OR Society, India. He is a CPA in Missouri & Licensed Management Accountant from the Institute of Cost and Management Accountants, London, offering more than 30 years of invaluable industry experience. Her hobbies include tennis, membership in the Rotary Club and working with the Art of Living - a humanitarian, non-profit, non-governmental, non-religious educational organization that promotes public programs to reduce violence and stress in society.
Karen has been our onsite Account Manager since 2007. She is passionate about solving our clients’ issues and derives her energy from satisfying client needs. Karen has more than 20 years of Information Systems, User Support Analysis, operations, database design, management, training/ teaching, and consulting experience. Karen is an effective team builder with strong communication, customer service and excellent troubleshooting skills. Her Microsoft Certified Professional studies have given her a strong background in training OnlyLink employees, ensuring our staff members are always up to speed on the latest and greatest IT products and solutions. In her time away from the office, Karen enjoys professional bowling, Urban Line dancing, spending time with her family and writing technical blogs.
Srimathy is our Operations Manager. She is skilled at communications and problem solving for IT networks, and brings our team more than seven years of engineering experience working on telecom systems, databases and custom applications. With a Master’s in Computer Management and Information Systems from SIUE, USA and a Bachelor's in Electronics and Communications Engineering From TREC, India, she has also trained new employees and lead a NOC team. In her free time, Srimathy enjoys teaching regional language to local kids at the Tamil school of St. Louis, reading books and online articles, writing short stories and surfing the Web.
Mrudhula has been responsible for our bookkeeping using Quickbooks since 2009. She sends out monthly invoices to our clients, pays our vendor bills on time and manages all partner relationships. She also oversees all purchasing activities and is responsible for dispatching on help tickets using ConnectWise. Mrudhula holds a Master’s of Business Administration from Kakatiya University, India, and brings our team three years of experience. Her hobbies and interests include shopping with her family and listening to music.
Crispin has been a senior troubleshooter since 2006. No challenge is big enough for this lad; he just loves technology and solving our clients’ computer problems. Crispin brings us seven years of IT industry experience, and is very innovative and extremely patient in making sure the solutions he proposes solve the problems at hand. He holds a Bachelor's in Computer Engineering and is certified as an MCSE, MCDA, and MCP. In his spare time, Crispin is involved with the Art of Living - a humanitarian, non-profit, non-governmental, non-religious educational organization that promotes public programs to reduce violence and stress in society.
Arun manages all of our backups and troubleshoots client help desk issues. He is adept at the installation and configuration of Windows and Linux based operating systems, antivirus servers & clients, and backup / recovery solutions. Arun joined the Onlylink team in 2010, holding a Bachelor's in business and certifications with MCTS in Hyper-V and MCP in Windows 8. In his time away from work, Arun enjoys reading technical articles and technical blogging.
Ganesh handles all backup and disaster recovery processes and maintains the health of our clients’ desktops. Ganesh is an expert at the installation and troubleshooting of computer technology, offering three years of IT industry experience to our clients. Ganesh holds a Bachelor’s degree in History, and is also an HCL Certified Engineer and DOEACC Certified Computer Technician. His hobbies and interests include learning about recently launched electronic gadgets, reading technical articles and surfing the Web for new technologies.